Product Recall Management Solution
Rapid Response Recall Management
Launch and manage product recalls efficiently with our comprehensive recall management platform. Protect your customers and brand with swift, accurate, and automated recall processes that ensure affected products are quickly identified and safely returned.
Consumer Safety Features
- Product Verification Portal
Easy-to-use portal where consumers can check if their items are affected by active recalls
- Automated Notifications
Multi-channel alerts to affected customers with clear instructions and next steps
- Self-Service Pre-inspection
Guided digital pre-inspection process for consumers to verify and document product issues
Campaign Management
- ↗Rapid Campaign Launch
Deploy recall campaigns within hours with pre-built templates and automated workflows
- ↗Multi-Channel Communication
Reach customers through email, SMS, app notifications, and social media
- Real-time Analytics
Track campaign effectiveness, response rates, and completion metrics
Important Safety Recall
Your product may be affected
Check Your Product
Found on the back of your device
Scan QR Code
Use camera to scan product code
Recent Recalls
Induction Cooktop IN-987
Issued: Jan 15, 2024
Smart Device S20
Issued: Jan 10, 2024
How Our Recall Solution Works
Campaign Setup
Quickly launch recall campaigns with our intuitive dashboard. Define affected products, risk levels, and customer communication strategies.
Customer Verification
Customers can easily check if their products are affected through our verification portal using serial numbers or QR codes.
Self-Service Pre-inspection
Guided digital inspection process helps customers document product issues and determine eligibility for replacement or refund.
Return Processing
Automated return label generation and tracking, with options for replacement shipment or refund processing.
Business Benefits
Speed & Efficiency
Launch recall campaigns within hours instead of days. Automated workflows reduce manual processing time by up to 70%.
Customer Safety
Ensure affected products are quickly identified and removed from circulation with automated verification systems.
Brand Protection
Maintain customer trust with transparent, efficient recall management and proactive communication.